Privacy Policy

1. Policy Scope

This Privacy Policy describes the information practices of the Alabama Power informational website at alabemapower.live. The website publishes reference material about utility terminology, outage records, outage map data, infrastructure categories, and public documentation. It does not operate utility accounts, process payments, provide subscriptions, sell products, or perform electric service functions.

2. Information Collected

The contact form contains Name, E-mail, Subject, and Message fields. Contact records contain a name, email address, inquiry subject, page reference, and message text. The website does not request utility account numbers, payment details, passwords, government identification numbers, medical records, or other sensitive information.

Technical data includes browser type, device type, operating system, language, general region, referring page, pages viewed, access time, and security logs. The website does not collect precise geolocation data, advertising identifiers, or cross-site tracking profiles.

3. Sources and Uses

Personal information comes directly from a sender using the contact form or listed contact channels. Technical information comes from server logs, strictly necessary cookies, functional cookies, and limited analytics cookies. The website does not obtain personal information from data brokers, advertising networks, utility account systems, or commercial lead sources.

Contact details are used to answer one-time questions about content, accessibility, privacy practices, or administration. Technical data supports page delivery, security monitoring, error identification, and aggregate traffic measurement. Submitted information is not used for newsletters, profiling, utility administration, targeted advertising, or automated decisions.

4. Communications and Cookies

The contact form does not create a subscription, mailing list, or recurring communication arrangement. Any response relates to the original inquiry. The website does not send promotional messages through information collected from the form. These practices reflect applicable CAN-SPAM Act principles.

Strictly necessary cookies support page operation, security, and consent records. Functional cookies retain limited display preferences. Limited analytics cookies record aggregate page activity and technical performance. The website does not use advertising cookies, behavioral advertising tools, or advertising identifiers. Further details appear in the Cookie Policy.

5. Retention

Contact messages remain in records for inquiry review, related correspondence, security, and website administration. Records without an active purpose are deleted or anonymized. Technical logs remain for limited operational and security periods. Retention differs by record type, legal requirements, and communication status.

6. Disclosure Practices

The website does not sell or share personal information and does not use targeted advertising as defined under applicable U.S. state privacy laws.

Personal information is not provided to advertising networks, data brokers, or unrelated commercial recipients. Hosting, security, analytics, and technical support providers receive limited data for website operation under contractual and confidentiality terms. Information is disclosed when applicable United States law requires disclosure or when website security and legal rights require protection.

7. Privacy Rights

Rights under CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, and other applicable state privacy laws include access, correction, deletion, and portability, subject to statutory scope and identity verification. Requests are submitted to contact@alabemapower.live or the postal address above. A request includes enough information to locate the relevant record and identify the requested action.

The website does not discriminate against a person for submitting a privacy request. Authorized agent requests include documentation of authority and verification information. Global Privacy Control signals are recognized where applicable. The website has no sale, sharing, or targeted advertising activity connected with those signals.

8. Children’s Privacy

The website is intended for a general audience and is not directed to children under 13. It does not knowingly collect personal information from children under 13. A parent or legal guardian who identifies a child’s submitted information contacts the website through the details above. Verified records are removed in accordance with the Children’s Online Privacy Protection Act.

9. Security and Updates

Administrative, technical, and organizational safeguards protect contact records and technical data from unauthorized access, alteration, loss, or disclosure. Controls include access restrictions, secure transmission, software maintenance, log review, and provider requirements. No internet transmission or storage system provides absolute security.

Policy revisions are identified through the Last Updated date. The current text remains available on this page and describes active information practices. Questions about this policy, privacy requests, or website data records use the contact information above.

The content is provided for informational purposes only and does not constitute a recommendation, guidance, or professional advice.

For more information, please use the contact details above